Resume
Graduate from the University of Central Florida with a degree in Advertising and Public Relations. Pursuing opportunities to grow a career in the field of digital advertising/marketing.
Education
University of Central Florida: Advertising and Public Relations
May 2020
Duncan U. Fletcher High School
AICE Diploma, received June 2015
Skills
Excellent Customer Service skills
In Person and Phone Sales
Proficiency in data analysis, forecasting, and budgeting
Data Entry, Payroll & Paperwork
Social Media Advertising
Inventory Logistic Mgmt.
Creative Copy & Press Releases
Innovative and Creative Mindset
Digital Content Curation
Adobe CC, Web Ad Design
Accomplishments/ Involvement
Accepted into the Ad/PR limited access program at UCF
Chi Omega Sorority
Phi Eta Sigma National Honor Society
Golden Key Honor Society
FGCU Dance Team Member and Treasurer
Social Media Chair for Dance Company
Volunteering with the Make-A-Wish foundation
Team Captain of Relay for life (helped to raise over 10 thousand dollars)
President of Mu Alpha Theta
Varsity All American Dancer
Professional History
Development
• Build relationships with current donors—individuals, corporations, foundations, and city and state governments.
• Conduct personal meetings and/or arrange meetings with donors on behalf of the Development Officer.
• Research new potential donors and grant sources.
• Research potential grants to confirm eligibility.
• Prepare draft of grant for review and submit once finalized.
• Maintain grant information on shared drive.
• Draft copy for various JCC publications, including annual reports, newsletters, and solicitations.
• Maintain donor database, process donations, and be responsible for all thank-you • correspondence, including letters and phone calls.
• Collaborate with Marketing Department for fundraising campaigns
• Maintain, manage, and update the donor database daily.
• Compile various mailing lists from multiple locations for a variety of different mailings – both paper and email.
• Maintain the Master Mailing list, including updating information as needed.
• Maintain the “Do Not Solicit” list.
• Pull, review, and prepare reports from Donor Database (i.e. ClearGive) for paper mailings and emails.
• Work with development staff to plan and execute logistics for VIP receptions and other donor events.
• Provide guidance to Front of House volunteers during performances and other events.
• Interact with donors and JCC parents at various concerts and events. Requires working nights and weekends on occasion.
• Assist with dissemination of JCC concert comp tickets to existing and potential donors.
• Maintain, manage, and update the development calendar as needed.
• Assist development staff in keeping to the necessary schedule and deadlines as outlines on the Development Calendar.
• Draft, prepare, and submit donor proposals.
Assistant Manager
• Developed a system to track employee growth and development
• Helped to improve Loyalty percentage by 9% in one quarter
• Implementing associate competition to build excitement for exceeding expectations
• Managed a team of 30 associates
• In charge of Diversity and Inclusion within the store
• Participate in several district, reginal and companywide conference calls
• Increased retention rate by working with other managers to identify and reward top associates
• Creating daily, weekly, monthly, quarterly, and yearly game plans to drive business
• Led Highschool recruitment initiative to build brand and expand the stores relationships with target schools
• Employment screening, selection, and training
Ad/PR Intern
• Developed various press materials, including press releases, blog posts, and photo captions
• Assisted with content creation and implementation for blog and social channels
• Tracked media coverage and sentiments
• Regularly updated media contact lists
• Provided weekly summary reports to management
• Assisted with implementing tactics and event planning
• Composed brand books and websites
• Photoshoot prep work, set up, oversight
Sales Lead/ Key Holder
• Managing the floor and delegating positions to ensure proper coverage
• Store opening and closing managerial procedures
• Filling out and reviewing store reports and documents
• Setting up the floor plan and adjusting coverage based off traffic/sales
• Keeping track of hourly numbers and KPI’S
• Engaging with all customers while continuously training employees on providing the “Most Amazing Personal Service” and helping them reach not only our store’s goals but their own personal goals
• Handling any customer questions or complaints
Human Resources Manager
• Recruited new hires for the office
• Created and monitored digital hiring ads
• Reporting daily metrics into Salesforce to identify trends and track performance
• Scheduled all interviews and conducted orientations
• Kept up on all phone calls, emails, and mail
• Managed employee files, paperwork, and payroll
• Training new hires on sales techniques and best practices
• Handled all administrative and front desk work
• Helped to promote out a Senior Campaign manager and start his own branch